Conference Programme

Tuesday 29th October

4.30pm Bus Transfer to Gibbston Valley Winery
Buses depart Crowne Plaza Hotel at 4.30pm
5.30pm - 
CINZ Conference Welcome Function at Gibbston Valley Winery
Kindly sponsored by Destination Queenstown.

Wednesday 30th October

08.30am                     Registration desk opens and networking coffee 
09.00am CINZ Conference Opening Address
Hon Peeni Henare
Associate Tourism Minister
09.15am Conference Welcome
Tony Gardner
Chair of CINZ Board
Master of Ceremonies
09.25am CINZ Update
Sue Sullivan
Chief Executive, CINZ
10.00am Navigating Turbulent Waters
Shamubeel Eaqub
Sense Partners
10.45am Morning Tea
11.15am Tourism New Zealand Update
Lisa Gardiner
Global Manager - Business Events, Tourism New Zealand
11.30am Incentive Keynote: USA
Greg Bogue
Chief Experience Architect
Maritz Global Events
Kindly sponsored by Tourism New Zealand
12.15pm Building Resilience for Individuals and Organisations
Brad Hook
CEO, Resilience Institute
- 14.00pm
14.00pm Workshop Sessions
1. North American Incentive Market
    Greg Bogue
    Maritz Global Events
    Kindly sponsored by Tourism New Zealand
2. A Masterclass in Sales & Negotiation
    Nick Fifield
    Flux Capacity
3. Purposeful Storytelling for Leaders
    John Quinn
    Audience Alive
14.45pm Afternoon Tea
15.10pm Boom Time by Team Up Events
15.20pm Incentive Keynote: AU
Simone Seiler
Kindly sponsored by Air New Zealand
16.05pm Liam Malone
16.50pm AGM & Board Member Voting 

Thursday 31st October

08.30am                    Registration desk opens and networking coffee
09.00am Destination Queenstown: An Update
Graham Budd
CEO, Destination Queenstown
09.30am  Are you fit for the future? Our road to causing no harm
Saskia Verraes
GM Responsible Management, Tourism Holdings Limited
10.00am Sustainability Practices - Panel Discussion
Keiran Frost, Managing Director, The Headwaters
Tim Hunter, CEO, Southern Discoveries
Georgina Torrington, Director of Sales & Marketing, Brook Serene
10.30am  Morning Tea
11.00am  Customer Experience - A Case Study on The All Black Experience
Ed Burak
GM Experience Design, Ngai Tahu
11.30am  Leading New Thinking
Tony Gardner
Managing Partner, Catapult Auckland
12.00pm Upcoming Trends - Panel Discussion 
Kim Dodds, Business Development Manager, Dunedin Venues
Ali Smith, Director of Sales, Conference & Incentives, New Zealand and Australia, Millennium Hotels & Resorts
Tracey Thomas, Director, Conference Innovators
- 13.40pm    
13.40pm Workshop Sessions
1. Australian Incentive Market
    Simone Seiler
    Kindly sponsored by Air New Zealand
2. 10 Digital Marketing Trends for 2020
    Matt Fussell
3. How to Lead New Thinking
    Tony Gardner
    Catapult Auckland 
14.25pm Afternoon Tea 
14.55pm  Boom Time by Team Up Events 
15.10pm ATEED Visitor Strategy - 1 Year On
Steve Armitage
General Manager - Destination, ATEED 
15.40pm What strategies are in place to fill your infrastructure? - Panel Discussion
Steve Armitage, General Manager - Destination, ATEED
David Perks, General Manager - Regional Development, Destination & Attraction, WellingtonNZ
Loren Heaphy, General Manager - Destination and Attraction, ChristchurchNZ 
16.20pm  Nigel Latta
17.05pm  Final Q&A 
18.30pm CINZ Conference Dinner
TSS Earnslaw & Walter Peak 

Please ensure you are at Steamer Wharf for no later than 6.15pm